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Here is some of the feedback we have received from our service users. People are at the heart of what we do and we strive to provide a service which makes a real difference to people's lives. 


Mo - "I'm very grateful to the team that works here more than wonderfully or as a family for us,friendly, Also motivating,I got a Christmas gift, and also help in accessing electronic systems to get voluntary work and others. Thank you all and grateful to all of you."  (From Sudan)


Anna - "Thanks to the H.E.L.P. organization for a wonderful gift - a tandem bike for me and my blind daughter. HELP are wonderful, attentive, sensitive people."  (From Ukraine)


Lucy - "Would highly recommend H.E.L.P. charity and the support services they provide. Friendly, helpful and committed staff whose care and attention have been excellent. Extremely impressive for such a new organisation. Well done to the team and thank you all so much."  (Host on Homes for Ukraine Scheme)

Mukhtar - "Very kind and helpful staff and volunteers."  (From Afghanistan)


Natalia - "This organisation gives happiness!!! For children, adults and everyone in need!! Because really, the realisation of a dream that is not always available is HAPPINESS!!! Now family bike rides are available to us too!!" (From Ukraine)

Lesya - "A great organization! Always helpful in all questions. And English courses are actually the best I've ever met. Many thanks to Inna! This is really an A* teacher. Explains everything very clear and easy." 

(From Ukraine)

Angela - "A very good organisation that helps Ukrainians adapt to life here. I especially want to note the English lessons of the teacher Inna, the friendly atmosphere and new knowledge. Thanks a lot." 

(From Ukraine)

Elias - "These clothes have saved me, I look like I bought them from a shop!”  (From Namibia)

Donna - "You are doing great work supporting individuals and families to carry out and engage in daily activities, so empowering.”  (Local Professional)

K - "Thank you for all the magic and happiness you create in people's lives. Thank you for your hard work.”  (Donor / Supporter)

M - "My son doesn't speak much but when we went somewhere else for help, he was signing a hand in a hand like your logo, he wanted to come to your office.”  (From Afghanistan)

Галина - "Thank you very much for your help and support. When I came to Peterborough with my children, we knew nothing and had nothing. Thanks to your team, we arranged our lives, learned a lot of interesting things about your city, about the people who live here, and received support and help that we really needed. We can also save our time because now we have a bicycle to get to the right place faster. Thank you very much, it is priceless for us."  (From Ukraine)

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